Cancelation Policy

Saletrio

This Cancellation Policy applies to services provided by Saletrio (“Company,” “we,” “our,” or “us”). By purchasing or subscribing to our services, you agree to the terms below.

1. Monthly Services

All recurring services, including website hosting, CRM services, automations, maintenance, and other monthly Saletrio related services, are billed on a month-to-month basis unless otherwise agreed in writing. Clients may cancel their subscription at any time by providing written notice via email at least 7 days before the next billing date. Cancellation requests submitted after this period may still result in the next scheduled payment being processed.

2. Non-Refundable Fees

Due to the time, labor, software licensing, setup costs, and digital delivery involved, the following are non-refundable:

Initial setup fees
Website design and development fees
Custom branding or graphic design work
Automation/workflow setup fees
Domain registration fees
Monthly service fees already billed
Any third-party software or advertising costs

3. Website & Hosting Cancellation

Hosting and connected services will remain active until the end of the current billing cycle.
Websites may be removed from our hosting platform after cancellation is completed.
Clients are responsible for requesting any website files or content exports before service termination, if applicable.

4. CRM & Software Access

Access to CRM systems, automations, phone numbers, email services, and related software features provided through our platform may be suspended or terminated upon cancellation or non-payment.

5. Chargebacks & Payment Disputes

Clients agree to contact us directly to resolve any billing concerns before initiating a chargeback or payment dispute with their bank or payment provider.

Submitting a chargeback for validly delivered digital services, completed work, or active subscriptions may be considered a violation of this agreement.

6. Failed Payments

If a payment fails, we may retry the payment method on file. Services may be paused or terminated if payment is not received within a reasonable timeframe.

7. Contact

For cancellation requests or billing questions, please contact:
Email: [email protected]